Security is important to us
We at Najbor have committed ourselves to keeping people safe throughout the process. Thanks to our technology, we can focus on customer safety before, during and after each service. This is how it works.
Make sure you get the right agent
Available to all, everywhere
Najbor is always available and our vision is to be everywhere in the world
Once you’ve been matched with an agent, you’ll get access to your nickname, registration time, photo and review – so you’ll always know who’s coming up to you in advance. And after the service has been completed, you can contact the agent if you have questions.
When service is being done
Routines to ensure
Id check and verification code
In order to make sure it is the right agent to visit you, we always ask our agents to show ID cards and verification code. This code only has you and the agent.
Background check on all agents
We carried out background check on all our agents so we can make your experience as safe as possible.
After service done
Always here for you
After each assigment, you can give the agent a review about your experience. We review all feedback because our goal is that all Najbor services should be amazing experiences.
Our support team is always ready to answer any questions you may have.
Our specially-trained incident team is ready 24 hours a day to handle troublesome problems that may arise.
We offer the first service for free
If you need help with cleaning your Airbnb accommodation, use our app!
Assemble Ikea furniture
Just bought a furniture and need help to assemble it. Our handyman is the answer for you.
Is the computer slow or you the internet doesn’t work. Our agents help you with everything around the computer.